Terms of service

Terms of Service

Last Updated: 03.08.2025

Welcome to Inara. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately stop using our website.

1. Definitions

  • "Inara," "we," "us," or "our" refers to the business operating this website.
  • "User," "you," or "your" refers to any person accessing or using our website, products, or services.
  • "Website" refers to www.inaraillum.com, including all pages, features, and content.
  • "Products" refer to dietary supplements and other wellness-related items sold by Inara.

2. Acceptance of Terms

By using this website, you acknowledge that:

  • You are at least 18 years old or have legal capacity to enter into this agreement.
  • You will comply with these Terms and all applicable laws and regulations in South Africa.
  • You consent to our Privacy Policy, which governs how we collect and use your personal data.

3. Changes to Terms

Inara reserves the right to modify these Terms at any time. Any updates will be posted on our website, and continued use of the website constitutes acceptance of the revised Terms.

4. Product Use and Health Disclaimer

  • For Informational Purposes Only: The content on this website is for informational purposes only and is not intended as medical advice.
  • No Medical Claims: Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements about our products have not been evaluated by the South African Health Products Regulatory Authority (SAHPRA).
  • Consult a Professional: You should consult a healthcare provider before using any dietary supplement, especially if you are pregnant, nursing, have a medical condition, or are taking prescription medication.
  • Individual Results May Vary: The effects of our products may vary from person to person. We do not guarantee specific results.

5. Orders, Payments, and Pricing

  • Order Acceptance: All orders are subject to availability and acceptance by Inara. We reserve the right to refuse or cancel any order at our discretion.
  • Pricing and Taxes: Prices are listed in South African Rand (ZAR) and may be subject to applicable taxes. We reserve the right to modify pricing at any time.
  • Payment Processing: Payments must be made via our approved payment methods. We use secure third-party payment processors and do not store credit card information.

6. Shipping, Returns, and Refunds

  • Shipping: We ship within South Africa and may offer international shipping at our discretion. Estimated delivery times are provided but are not guaranteed.
  • Returns & Refunds: Please review our Refund Policy for details on returns, exchanges, and refund eligibility.

7. User Conduct

You agree not to:

  • Use our website for any illegal or fraudulent purposes.
  • Copy, distribute, or exploit any website content without our permission.
  • Upload viruses, malware, or harmful code.
  • Attempt to interfere with the website’s functionality.

We reserve the right to restrict or terminate access to users who violate these Terms.

8. Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is owned by or licensed to Inara and is protected under South African intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by South African law:

  • Inara shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website or products.
  • We are not responsible for any adverse reactions or health issues related to product use.
  • Your sole remedy for dissatisfaction with our website or products is to discontinue use.

10. Indemnification

You agree to indemnify and hold Inara harmless from any claims, damages, or legal expenses arising from:

  • Your use or misuse of our website or products.
  • Your violation of these Terms or any applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites. Inara is not responsible for the content, security, or privacy practices of any third-party sites.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of South Africa. Any disputes arising under these Terms shall be resolved in the courts of South Africa.

13. Termination

We may terminate or suspend your access to our website or services at our discretion if you violate these Terms or engage in any unlawful activity.

14. Contact Information

For any questions about these Terms of Service, please contact us: hello@inaraillum.com