Shipping policy

At Inara, we’re dedicated to delivering orders to our customers promptly and efficiently. Please note that our shipping policies may differ based on your location.

Free shipping in South Africa

We’re excited to offer free shipping within South Africa on orders over R1 000! Once your order is placed, we will process it within 1 to 2 business days. After processing, you’ll receive a confirmation email with your tracking details. Please note that delivery times may vary depending on your location.

International shipping

We offer worldwide shipping. However, free shipping is only available within South Africa. For international orders, shipping costs will be calculated at checkout based on the order size, weight and destination.

Customs and Taxes

For international orders, customers are responsible for any customs duties or import taxes that may apply. Inara cannot be held accountable for delays caused by customs. All fees incurred during or after shipping – such as customs duties, tariffs, or other fees imposed by the destination country – are the customer’s responsibility.

Contact us

If you have any questions about our shipping policy, please reach out to us at hello@inaraillum.com. We're here to help and look forward to being of service to you.